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The following document is a contract that governs the interactions between 3Clics International Limited, a commercial company domiciled at Room 409, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong, hereinafter referred to as "We", "The company", "The website", "the site", or simply "3CLICS", and all customers who use this platform and/or its products or services. These terms apply to all services contracted through the 3clics.net website and its subdomains. The use of the site includes access, browsing, and all purchases made directly or indirectly through it.

Please read these Terms of Service carefully before starting to use the website, as they will apply to your use of the site. The use of the website by users implies acceptance of all the conditions contained in these Terms of Service. By using any of the Websites, you confirm that you accept these Terms of Service and that you agree to comply with them. If you do not agree with these Terms of Service, you must not use the site.

Users may access, print, download, and save these Terms of Service at any time. These conditions will be permanently accessible on the website.

General Terms of Service

1.1. The 3CLICS website is an online platform that sells software license codes, which are codes in the form of digits or alphanumeric characters that allow the user to activate and use the corresponding software, provided that the user has previously purchased the software or downloaded it through the official channels of the developers.

1.2. For the purposes of this website, the terms "License", "Activation", and/or related are used strictly for commercial purposes and are synonymous with the terms "Product Key", "Serial", "Key", "Code", "Activation Key", among other designations used to refer to the set of digits or alphanumeric characters needed to activate computer programs.

1.3. The website is neither the owner nor the distributor of software, in no case does it sell software or distribute copies of software. In no case is a software program being sold or marketed, but rather serials and activation codes under the terms set forth in the preceding clauses. The company in no case offers downloads through its own servers, nor facilitates unofficial download links or different from the official and/or regular channels of its developers.

1.4. In no case does the site offer copies or reproduces installation discs or manipulates the content of the programs associated with the activation codes. No product sold on the website comes from piracy or from illegitimate or irregular sources, as what is marketed is solely codes in the form of digits or alphanumeric characters that allow the user to activate and use the corresponding software.

1.5. All products offered by us are completely original and are accepted by the systems of their respective manufacturers without the need to intervene directly or indirectly in the Software. 3CLICS does not interfere with or modify the activation codes in any way.

1.6. Unless otherwise stated, we are not associated with the developers of the programs sold on the website and do not form part of the official distribution channel of the same, therefore, we are not bound by their distribution policies.

1.7. The software provider is solely responsible for granting the user the rights and obligations on the use of the software, according to the Terms of Service established by it.

1.8. The user acknowledges and accepts that the site by itself does not transfer any right or property, nor does it offer a license to use and/or exploit the software as such, but only an activation code so that the user validates the software and receives a license to use, in case of complying with the conditions agreed upon in the license terms.

User Obligations

2.1. The user is obliged to read and respect the Terms of Service of the software provider before purchasing and using the software license code and the software. It is the customer's responsibility to read the license terms associated with each product and ensure that they are complying with them at the time of using the corresponding software, as well as choosing the version that best suits their interests.

2.2. The user is obliged to safeguard and protect the software license code, and to avoid its misuse, loss, theft, or total or partial loss.

Exemption and Limitation of Liability of the Website

3.1. Without prejudice to the warranty clause, the website is exempt from any responsibility for the quality, content, functionality, or availability of the software, as well as for damages or losses that may be caused to the user or third parties.

3.2. Without prejudice to the warranty clause, the website does not offer any warranty, express or implied, about the software itself. We only guarantee the correct functioning, originality, legality, and validity of the license codes we sell.

3.3 We are not responsible for changes in the Terms of Service of use or cancellations by manufacturers in response to the detection of misuse of the software license codes or the software.

3.4. The website is only liable for direct damages caused to the user by fraud or gross negligence in the provision of the service.

3.5. In no case shall the total liability of the website exceed the price paid by the user for the software license code.

Warranty

4.1. All purchased products have a 12-month warranty. This warranty includes:

4.1.1. Exchange in case the code has problems activating.

4.1.2. Exchange for another product in case of mistake or incompatibility.

4.1.3. Technical support in case of problems.

4.2. In exceptional cases, the warranty can be claimed after twelve months, such cases are at the total discretion of 3CLICS.

4.3. The license keys cannot be installed on a different device from the one of its first activation. Installation on a second device is not covered by the warranty unless indicated by the product sheet.

4.4. All warranty cases must be inspected by 3CLICS support to find the best solution to your case.

4.5. Products that have a specific duration of activation are only guaranteed for the specific time stipulated from the moment of activation.

4.6. In bulk purchases, the warranty policies agreed upon by email completely replace the warranty granted by this document.

Technical Service

5.1. The website provides a free and voluntary technical service, exclusively remotely, to help the user install the software on their computer device, to the extent possible. However, customers who want the entire process to be done from the beginning by an expert will have to pay for the installation service.

5.2. The site offers a free knowledge base so that anyone can activate their product step by step. This knowledge base is free and is accessible to the public.

5.3. Under no circumstances does the technical support include training in the use of the software.

5.4. Technical service is available every day of the week, however, it is not available during the early morning hours, and can be contacted by email, phone, or online chat as indicated on the website.

5.5. The right to technical support is governed by the date of the last purchase. If you have purchased in the last 12 months, you also maintain support for products purchased previously.

Software Download

6.1. The user must download the software from the official channels of the developers, following the indications and links provided on the website or in the confirmation email of the purchase.

6.2. The user must have an adequate and secure internet connection to download the software.

6.3. The user must not download the software from unauthorized or illegal sources, as they could contain viruses, malware, or defective software.

6.4. 3CLICS is not responsible for damages or losses that may be caused to the user or third parties by the download or use of unofficial or illegal software.

Purchase of the Product(s)

7.1. Anyone can be a customer of 3CLICS, and no registration or verification is required to make a purchase on the website.

7.2. The 3CLICS website is available every day of the year (including weekends and holidays) and you can make your purchases at any time.

7.3. All products offered by 3CLICS are digital and are delivered via email. The customer must specify an email address at the time of filling out the shopping cart information. The site does not send any packages to your home. Home address information is requested only for billing purposes.

7.4. The price of each product is only the one listed in the website's catalog. In case an advertisement shows a price different from the indicated one, the price more favorable to the customer will be respected.

Personal Information

8.1. Our company collects only the strictly necessary data to ensure the correct functioning of the service and does not sell or transfer our customers' information to third parties. For more information, you can consult our privacy policy.

8.2. Our company will send renewal reminders in case of contracting a product that has an expiration date.

Automatic Shipment

9.1. All products offered on the website are sent digitally to the email that the customer enters in the "email" field of the shopping cart.

9.2. Unless otherwise specified, the shipment is normally made within a margin of 5 minutes.

9.3. The site commits to making all efforts to ensure the correct functioning of the automatic shipment. However, due to technical factors or any other force majeure, delivery may be delayed beyond what is foreseeable. In any case, 3CLICS will make all the necessary arrangements to ensure that each user receives their purchase.

9.4. If you made a purchase on the website and did not receive your product, you should check the SPAM folder. If after checking the SPAM folder you did not find your product, you must contact the support area to obtain your license.

Service Availability

10.1. The website operates every day of the year; however, the different areas of the company may be subject to various schedules.

10.2. The company's online chat, accessible through the website 3clics.cl, operates 24 hours a day, 7 days a week, and its staff is trained to resolve any doubts you may have regarding products, delivery, and billing.

10.3. Technical support operates every day of the year, but is not available during the early morning hours (12:00am to 7:00am).

10.4. The billing area follows the same schedule as the technical service.

Payments

11.1. If you use an automatic payment method, such as PayPal or Stripe, your payment is automatically confirmed and you do not need to send your receipt.

11.2. If you pay by Bitcoin or USDT, it is mandatory to send the transfer receipt to the email This email address is being protected from spambots. You need JavaScript enabled to view it. or to the online chat to confirm your payment and receive the product in a timely manner.

11.3. Our company does not have access to your banking information as all payments are made on third-party platforms.

Billing

12.1. Regardless of your payment method, we will send you an electronic receipt to the email you provided in the "email" field.

12.2 All invoices are issued in the name specified by the customer in the shopping cart. You can email you afterwards if you made a mistake or wish to change the recipient details.

12.3 Unless specified, all invoices will be done from Hong Kong. In case of needing an invoice from another country, please inquire our support team.

12.4. Invoices are not sent in physical form, only digitally.

12.5. If the customer and needs the invoice to make the payment, our company can send the invoice in advance, for this, you must contact our email This email address is being protected from spambots. You need JavaScript enabled to view it.

Complaints and Returns

13.1. In case of a complaint, you must send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. detailing the problem as best as possible. The site addresses all requests every day of the year.

13.2. All purchases at 3CLICS are entitled to a return for any reason up to 10 days after the purchase, provided that the product has not been used.

13.3. You can also freely request a return if the product does not work even after receiving technical assistance.

13.4. Our company will make a return in the case that the customer, facing a failure of one of our products, refuses to receive assistance to solve the problem.

13.5. Returns will be made through the same means of payment used for the purchase, except for WebPay, in which case they will be paid via bank transfer.

13.6. Returns can take up to 48 hours at most to be made.

Transitional Provisions

14.1. The site reserves the right to modify these Terms of Service at any time and without prior notice when it deems appropriate.

14.2. At the time of making the purchase, you must accept these Terms of Service.

14.3. Any document or agreement entered into between the site and its customers totally and entirely replaces these Terms of Service.

14.4. In case any part of these Terms of Service is illegal or unenforceable, such part shall be void without affecting the effectiveness, validity, and integrity of the rest of these Terms of Service.

Governing law

This Agreement and any disputes or claims arising out of or in connection with its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. The parties irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

Updated 05/04/2024

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